Towards lifeworld-oriented information systems development
pp. 31-53
in: Samuli Pekkola (ed), Reframing humans in information systems development, Berlin, Springer, 2011Abstract
Information systems (IS) fail far too often. Sometimes the IS never reaches the stage of use, because the IS development (ISD) project fails, or sometimes failure occurs once the IS is in use, in that it provides no real benefits or might even bring harm. In the latter case, ISD failed to anticipate the real needs and possible repercussions of use. How can ISD-related failures be prevented, or at least reduced in frequency?